Our showroom is located on the North Shore in Auckland, New Zealand. Customers can view and test furniture samples during opening hours or by appointment.

We offer a full range of furniture and home goods across various categories, including bedroom, living room, dining room, office, and storage solutions (such as display cabinets, sofas, tables, chairs, bed frames, etc.).

Yes, we offer urban and rural delivery services throughout New Zealand. Currently, we only ship within New Zealand.

Shipping costs are calculated automatically at checkout based on the items in your order and your shipping address (depending on the distance from the Auckland warehouse). The minimum delivery charge starts from $30 NZD for out of Auckland areas.

Delivery times depend on your location and stock availability. In-stock items will be shipped faster. Please inquire for specific timing during purchase or check your order confirmation details.

Our philosophy is to provide high-quality furniture that is affordable. We achieve this by working directly with manufacturers and cutting out the middleman, ensuring we pass the true value on to our customers.

Yes, JUOL Living is an officially recognized WINZ (Work and Income New Zealand) approved supplier by the Ministry of Social Development (MSD). We are committed to helping all New Zealanders access quality furniture.

Most furniture is delivered in flat-pack form to facilitate shipping and reduce costs, requiring simple assembly. Please check the specific instructions for your purchased product or contact our customer service for assistance.

We are committed to providing high-quality products. Specific warranty periods and returns/exchange policies apply to different products and are usually detailed on the product page or within our website's policy section. Please contact our customer service team with any order issues.

Stock status (e.g., "In Stock" or "Out of Stock/Pre-Order") is usually indicated on the product page. You can also contact our showroom or customer service hotline for the most accurate, real-time stock information.